TIPS
1. Special Service Request (SSR) CODES
When booking, mention your specific requirements by quoting IATA'S AIRIMP SSR codes which are globally recognised.
A -> Z (Also see WeThePwD archive)
Not included in this list is Special Service Request code DPNA = Disabled Person Needing Assistance a new Special Service Request element for disabled passengers with intellectual or development disability needing assistance. (Includes Autism, Alzheimers etc- mental illness not known for sure)
Examples of disability-related SSR codes
BDGP - Blind or vision impaired passenger travelling with a guide dog and requires no assistance.BDGR - Blind or vision impaired passenger travelling with a guide dog and requires a walker to and from the terminal to the aircraft.BLND - Blind PassengerBLDP - Blind or vision impaired passenger travelling alone without a sighted companion and requires no assistance.BLDR - Blind or vision impaired passenger travelling alone without a sighted companion: that requires a walker to and from the terminal to the aircraft.BLSC - Blind or vision impaired passenger travelling with a sighted companion and requires no assistance.DMAA - Passenger with an intellectual disability who is able to understand and respond appropriately to safety instructions and does not require a Personal Care Attendant, but does require someone to walk them to and from the terminal to the aircraft.DEAF - Deaf PassengersESAN - Customer traveling with an emotional support animalMAAS - Meet And Assist in need of assistance with baggage claim and/or connecting gate; can be suffixed with BLIND or DEAFMEDA - Medical Assistance (oxygen)PPOC - Customer traveling with an approved portable oxygen concentratorSVAN - A Customer traveling with a service animalWCOB - Aisle Wheel Chair On Board required for use during flight - Passenger requires on-board/in-flight Assistance availabilityWCHR - Wheel Chair to Ramp - Passenger can ascend/descend steps and make own way to/from cabin seat, but requires wheelchair for distance to/from aircraftWCHS - Wheel Chair to top of Steps - Passenger is able to walk but unable to ascend or descend stairsWCHC - Wheel Chair in Cabin - Passenger will require the aisle chair to board. Passenger is paraplegic/quadriplegic, requires an on-board wheelchair and must be carried to/from cabin seatWCMP - Passenger is traveling with manual power wheelchairWCBD - Passenger is traveling with dry cell operated wheelchairWCBW - Passenger is traveling with wet cell operated wheelchair
Examples of special seating requirements SSR codes
BSHCT - Bassinet/Bulkhead Seating RequestedCHD - Booking contains child aged 2–11 yearsEXST - Extra seat requiredINF - Booking contains an infantINFT - Infant accompanying adult passengerUMNR - Unaccompanied minorPETC - Passenger is travelling with a small pet in cabinSMED - Passenger has medical condition
Examples of special meal SSR codes
AVML - Asian Vegetarian Meal RequestedBBML - Baby/Infant Meal RequestedBLML - Bland Meal RequestedCHML - Child Meal RequestedDBML - Diabetic Meal RequestedFFML - Frequent Flyer Meal RequestedFPML - Fruit Plate RequestedGFML - Gluten Free Meal RequestedHFML - High Fiber Meal RequestedHNML - Hindu Meal RequestedJAIN - Jain Meal Requested (very strict vegetarian: No meat of any sort; no onion/garlic/ginger/all root vegetables; cooked Indian-style)KSML - Kosher Meal RequestedLCML - Low Calorie Meal RequestedLFML - Low Cholesterol / Low Fat Meal RequestedLSML - Low Sodium / Low Salt Meal RequestedLPML - Low Protein Meal RequestedMOML - Muslim Meal RequestedNLML - Non-Lactose Meal RequestedORML - Asian Meal RequestedPNUT - A Customer allergic to peanut dustPRML - Low Purin Meal RequestedRVML - Raw Vegetarian Meal RequestedSPML - Special Meal RequestedSFML - Sea Food MealVGML - Vegetarian Non-Dairy/Egg (Vegan) Meal RequestedVLML - Ovo-Lacto Vegetarian Meal Requested
Examples of baggage SSR codes
BULK - Passenger has bulky baggage
CBBG - Cabin Baggage/Carry-on luggage
FRAG - Fragile baggage
Examples of other SSR Codes
TWOV - Transit without VisaAVIH - Passenger Traveling with Pet in Luggage or CargoBBSL - Baby Sleeping Bag RequestedFQTV - Frequent Traveller InfoLANG - Language assistance neededPREG - Passenger PregnantSPEQ - Passenger Traveling with Sports EquipmentSTCR - Stretcher Pax (Passenger normally has to pay for 6 seats to accommodate stretcher)
UADT - Adult Assistance Service Requested
2. FREMEC, MEDIF & Notification Card
Usage of this needs to be updated, customised and codified online.
3. Prosthetics / Implants / Wearables security screening
Check security rules page for ETD instructions. Explore manufacturer travel certificate with relevant information similar to wheelchair tag?
Check security rules page for ETD instructions. Explore manufacturer travel certificate with relevant information similar to wheelchair tag?
4. Wheelchair at gate
Tell airlines to put in COMPARTMENT 1 in the forward cargo hold area near the front door (valid for all aircraft barring the small ATRs) with the Delivery At Aircraft gate (DAA) manual cargo tag.
Tell airlines to put in COMPARTMENT 1 in the forward cargo hold area near the front door (valid for all aircraft barring the small ATRs) with the Delivery At Aircraft gate (DAA) manual cargo tag.
5. Power wheelchair rules
Consider investing in a wheelchair carrying case / crate that is waterproof, with both zip and velcro options for backup. Sturdy handles will make this easier to carry for ground handling personnel. Nitin Katre in Mumbai has made one for Dr. Navneet Wadhwa.
After affixing the Delivery At Aircraft (DAA) sticker, fill the wheelchair handling tag and tie prominently to your wheelchair.
Also encourage wheelchair manufacturers to provide standard stickers for battery type and air travel guidance.
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